Privacy Policy

Last updated: January 2025

At CameraRental.in, we are committed to protecting your privacy. This policy explains how we collect, use and safeguard your personal information.

1. Information We Collect

We collect information you provide directly: name, email, phone number, address, and payment information. We also collect usage data including pages visited, search queries, booking history, and device information. Vendors additionally provide business details, bank account information, and equipment details.

2. How We Use Your Information

We use your information to: process bookings and payments, verify vendor identities, send booking confirmations and updates, improve our platform, prevent fraud and abuse, comply with legal obligations, and send marketing communications (with your consent).

3. Payment Information

All payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway. CameraRental.in does not store your complete card details. We only retain transaction IDs and payment status for booking records.

4. Information Sharing

We share limited information with: vendors (customer name, phone for booking coordination), payment processors (Razorpay), analytics providers, and law enforcement when legally required. We do not sell your personal data to third parties.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits. However, no internet transmission is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Cookies

We use cookies to maintain your session, remember preferences, and analyze usage patterns. You can control cookie settings through your browser. Disabling cookies may affect some platform functionality.

7. Your Rights

You have the right to: access your personal data, correct inaccurate information, request deletion of your account and data, opt out of marketing communications, and data portability. Contact us at privacy@camerarental.in to exercise these rights.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are kept for 7 years for tax and legal compliance. You may request deletion of your account at any time.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Contact Us

For privacy-related queries or to exercise your rights, contact our Privacy Officer at privacy@camerarental.in or write to us at our registered address in Hyderabad, Telangana, India.